Contact information
Contact Us
We're here to help.
If you have any questions about your order, shipping, returns, products, or anything else, please don't hesitate to reach out to our customer support team.
Customer Support
Email: support@oreyva.com
Our support team aims to respond to all inquiries within 24–48 business hours.
Common Reasons to Contact Us
- Order status updates
- Shipping and delivery questions
- Return and refund requests
- Product information
- Damaged or defective items
- General customer support
Before Contacting Us
To help us assist you faster, please include:
- Your full name
- Order number (if applicable)
- The email address used to place your order
- A brief description of your question or issue
Business Hours
Monday – Friday
9:00 AM – 5:00 PM (EST)
Responses may take longer during weekends, holidays, or periods of high demand.
Contact Email
We appreciate your business and look forward to assisting you.