Shipping policy
Shipping Policy
Last Updated: [Date]
Thank you for shopping with Oreyva. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
All orders are processed within 1–4 business days after payment is received and verified.
Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high demand, processing times may be extended. If there is a significant delay with your order, we will contact you via email.
Shipping Times
Estimated shipping times for orders shipped to the United States are:
7–15 business days
Please note that shipping times are estimates and are not guaranteed. Actual delivery times may vary due to factors beyond our control, including:
- Carrier delays
- Customs inspections or clearance procedures
- Weather conditions
- Peak holiday seasons
- Incorrect shipping information provided by customers
- Other unforeseen logistical disruptions
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information, when available.
Please allow up to 72 hours for tracking information to update after shipment.
Shipping Rates
Shipping costs are calculated at checkout and will be clearly displayed before you complete your purchase.
From time to time, Oreyva may offer promotional free shipping on qualifying orders.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect or incomplete shipping address is provided, we may be unable to modify the order once it has been processed. Oreyva is not responsible for orders lost or delayed due to incorrect address information.
Lost, Stolen, or Delayed Packages
Once an order has been handed over to the shipping carrier, delivery is under the carrier's control.
If your package is significantly delayed, appears lost in transit, or arrives damaged, please contact us at:
We will work with the carrier to investigate the issue and assist in finding a resolution.
International Shipping
We currently ship to select countries. Shipping times, rates, and customs requirements may vary depending on the destination.
Customers are responsible for any applicable customs duties, import taxes, or fees imposed by their local authorities unless otherwise stated.
Shipping Delays
While we strive to meet all estimated delivery times, shipping dates are estimates only and are not guaranteed. Oreyva is not liable for delays caused by carriers, customs, weather conditions, or other circumstances beyond our reasonable control.
Contact Us
If you have any questions regarding shipping or your order status, please contact:
We will be happy to assist you.